Last updated: January 2026
Information we collect
We collect information you provide directly: your name, work email, company, phone number and any details included in a consultation request, application or project brief.
We also collect limited technical information automatically, including IP address, browser type, referring page and pages viewed, which we use to keep the site secure and to understand which content is useful.
How we use your information
We use your information to respond to enquiries, deliver contracted services, issue invoices, provide support and send service-related notices.
With your consent, we may also send occasional insights and company updates. Every marketing email includes a one-click unsubscribe link, and unsubscribing never affects service delivery.
Legal bases and consent
We process personal data on the basis of contract performance, our legitimate interest in operating and securing our business, compliance with legal obligations, and consent where consent is required.
Sharing and disclosure
We do not sell personal information. We share data only with vetted processors that support our operations, such as hosting, email delivery, analytics and payment processing, and only to the extent needed to perform those functions.
We may disclose information where required by law, court order or to protect our legal rights.
Data retention
Enquiry records are retained for 24 months. Client engagement records, including contracts and invoices, are retained for seven years to satisfy tax and legal obligations. You may request earlier deletion where no legal obligation requires retention.
Security
We apply least-privilege access controls, encryption in transit and at rest, audited credential handling and documented incident-response procedures. No system is perfectly secure, but we take reasonable and industry-standard steps to protect your information.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data; object to or restrict certain processing; request a portable copy; and withdraw consent at any time.
To exercise any of these rights, email us. We verify identity before acting and respond within 30 days.
Children's privacy
Our services are intended for businesses. We do not knowingly collect personal information from anyone under 16. If we learn we have, we delete it promptly.
Changes to this policy
We may update this policy as our services or legal obligations change. Material changes will be announced on this page with a revised effective date.
Contact us
Questions about this policy can be sent to support@alphadigitex.com or by post to Alpha Digitex LLC, 7502 N Bedford Ave, Kansas City, MO 64151.